Alchemy-Spetec Blog

How 2021 Empowered Us to Serve You Better in 2022

Posted by Stephen C. Barton on Jan 4, 2022 10:00:00 AM

Banner - How 2021 Empowered Us to Serve You Better in 2022

Body - How 2021 Empowered Us to Serve You Better in 2022New year's message from Alchemy-Spetec Co-Owner and President Stephen C. Barton. (Stephen has been at the forefront of the concrete repair industry for over 30 years. Running leak seal crews in his teens, developing breakthrough polyurethane technology in his twenties, and helping grow the market ever since; Mr. Barton has been a leader in the field for most of his life.)

At the end of every year, I tell my team the same thing. “We have to reinvent ourselves. What got us to this point won’t get us where we want to go.” Every year we do just that. However, 2021 was special. We had to reinvent ourselves just about every month.

I won’t waste your time by repeating the phrase “supply chain issues”. I will say this: our team worked exhaustively to scour the earth for raw materials, reformulate our products, and finally manufacture and test the new formulations. In the end, we did everything in our power to live up to our entire reason for being – to serve our customers.

We learned more in the last year than we have since the inception of the business. We have more raw material options, formulations, and test data than ever before. These lessons learned will help us serve our customers more effectively than ever in 2022.

A lot of people are looking forward to putting 2021 in the rear-view mirror. Personally, I’m going to miss the challenges from last year that forced us to learn and grow. However, I’m sure 2022 will present some of the same issues and some unexpected new ones. I say, “Bring it on!” What doesn’t kill you makes you stronger.

Finally, I would like to say “Thank you” to all our customers who patiently waited for material to show up and endured the sticker shock of rapid inflation. Our team will be there for you again this year. Happy New Year! Now, let’s get to work…

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